Flight Portal
Refund Policy
Learn how refunds are reviewed, approved, and returned for eligible flight reservations.
Last updated July 11, 2026
Refund eligibility
Refunds depend on the airline fare rules, cancellation status, and whether the booking was partially used.
Some fares are non-refundable or may only return taxes and selected charges.
Processing time
After approval, refunds can take several business days to appear depending on the payment method and the financial institution.
If additional verification is needed, the refund may remain in review until the required checks are completed.
Partial refunds
If only part of the itinerary is cancelled or a fee applies, the final refund amount may be lower than the original payment.
Need help right now? Contact support